Refund policy

Refund Policy

Every StreetSticker order is printed to order with your own artwork. Because we can't resell custom stickers, we can't accept returns or exchanges for a change of mind. If something is wrong with your order, we'll make it right.

Damaged, defective or misprinted orders

If your stickers arrive damaged, have a print or cut defect, or don't match the file you uploaded, email us at hello@streetsticker.com within 7 days of delivery. Please include your order number and a few photos of the problem. Once we've checked it, we'll reprint the affected stickers at no charge or refund you.

Small color differences between your screen and the printed sticker are normal and not a defect. The same goes for issues that come from the artwork itself, for example low-resolution images or spelling mistakes in the file.

Cancellations

You can cancel free of charge until we start production. Email us with your order number as soon as possible. Once your stickers are printed, the order can no longer be canceled.

Lost packages

If your tracking hasn't updated for 10 business days or shows the package as lost, contact us. We'll open a claim with the carrier and reprint or refund your order.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, they usually show up within 5 to 10 business days.

Questions

Email hello@streetsticker.com. We usually reply within one business day.